Jam Detection 
○Purpose: 
Learning the positions and conditions of jam 
detection
1. Outline
This machine detects jams with six sensors (10 sensors when 3-Way 
Unit-A1 is attached).
The jam types are, delay 
jam, retention jam, and power-on jam.  
The table below lists the sensors 
with their target jams. Then the sensor locations are shown next. 
 
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*The green characters 
indicate the sensors of 3-Way Unit-A1 (standard for the iR2270/2870-120V, 
iR3570/4570 model).
○Jam detection sensor 
arrangements
a. iR2270/2870-230V model
1] Cassette 1 retry sensor (PS10)
[2] Cassette 2 retry sensor (PS11)
[3] Resist sensor (PS9)
[4] Fused paper ejection sensor (PS13)
[5] Paper ejection sensor (PS14)
[6] Duplex transport sensor (PS17)
b. iR2270/2870-120V, iR3570/4570 model
| 
1] Cassette 1 retry sensor (PS10) 
[2] Cassette 2 retry sensor (PS11) 
[3] Resist sensor (PS9) 
[4] Fused paper ejection sensor (PS13) 
[5] Paper ejection sensor (PS14) 
[6] Duplex transport sensor (PS17) 
 
[7] Tray 2 paper ejection sensor (PS101) 
 
[8] Duplex entrance sensor (PS103) 
 
[9] Reversing sensor (PS104) 
 
[10] Tray 3 paper ejection sensor (PS105) 
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The configuration of this 
block is explained with controls and functions below. 
 
2. Jam Details
a. Delay jam detection
1) Cassette paper feed section (Cassette 1, 
2)
If the front end of printing paper does not reach 
the retry sensor within the prescribed time after the paper feed motor becomes 
ON, it is regarded as a cassette paper feed delay jam.
2) Other than the cassette paper feed 
section
If the front end of printing paper does not reach the delay sensor 
within the prescribed time after passing one sensor before (N-1), an  
paper feed motor becomes ON, it is regarded as an N delay 
jam. 
b. Retention jam detection
If the rear end of printing paper does not reach the delay jam sensor 
(N) within the prescribed time after the front end passes the retention jam 
sensor (N), it is regarded as an N retention jam.
c. Power-on jam detection
This machine checks the amount of paper in the 
machine when the power is turned on or a door is opened and 
closed.
If the motors start with non-fused paper in the 
machine when the power is turned on or a door is opened and closed, the 
non-fused toner may smear the fusing film. When the power is turned on or a door 
is opened and closed, the machine is checked for remaining paper. If remaining 
paper is found, the main unit stops driving.
The jam detection sequence is as 
follows:  
3. Action
If a delay or retention jam occurs, this machine stops driving at the 
upstream of the sensor but not at the downstream to eject the jammed paper 
before stop. (Immediate stop in case of a power-on jam)
If a delay jam is detected at the fused paper ejection sensor (PS13), 
this machine stops the fusing motor immediately to prevent the fused paper from 
being wound.
In case of a jam, the DC controller notifies the main controller of 
the jam page. When printing is restarted after jam recovery, the jam page is 
printed first.
 






 
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