Service 
Tasks
○Purpose: 
Learning what a service engineer should do to maintain the product 
quality
● 
Outline
The table below lists the jobs of a service 
engineer about the paper feed and transport system. 
 
For a specific explanation, click the 
corresponding item.  
| 
 | 
Some parts of this machine require adjustment 
or counter clearance in service mode when they are replaced.
The parts requiring adjustments and also 
their adjustment procedures are as explained below.   
■Manual feed tray unit and manual feed tray paper width 
sensor
If the manual feed tray unit or manual feed 
tray paper width sensor is replaced, register the basic values about paper width 
in he following service mode:
∙ COPIER > 
FUNCTION > CST > MF-A4R/MF-A6R/MF-A4
The following mode is to enter service label 
values at fine adjustment or at the clearance or replacement of the RAM of DC 
controller and not to make settings at the replacement of the manual paper feed 
tray.
∙ COPIER > 
ADJUST > CST-ADJ > MF-A4R/MF-A6R/MF-A4 
■Cassette pick-up roller (cassette 1, 2, 3, 4)
If you have replaced the cassette pick-up 
roller, you will have to reset the cassette pick-up roller life counter so that 
the count will start anew.
Make the following selections in service mode 
to reset the counter:
 COPIER > COUNTER > DRBL-1 > 
C1/2/3/4-PU-RL
■Cassette feed roller (cassette 1, 2, 3, 4)
If you have replaced the cassette feed 
roller, you will have to reset the cassette feed roller life counter so that the 
count will start anew.
Make the following selections in service mode 
to reset the counter:
 COPIER > COUNTER > DRBL-1 > 
C1/2/3/4-FD-RL
■Cassette separation roller (cassette 1, 2, 3, 
4)
If you have replaced the cassette separation 
roller, you will have to reset the cassette separation roller life counter so 
that the count will start anew.
Make the following selections in service mode 
to reset the counter:
 COPIER > COUNTER > DRBL-1 > 
C1/2/3/4-SP-RL
■Manual feed pick-up 
roller
If you have replaced the manual feed pick-up 
roller, you will have to reset the manual feed pick-up roller life counter so 
that the count will start anew.
Make the following selections in service mode 
to reset the counter:
 COPIER > COUNTER > DRBL-1 > 
M-PU-RL
■Manual feed separation pad 
If you have replaced the manual feed 
separation pad, you will have to reset the manual feed separation pad life 
counter so that the count will start anew.
Make the following selections in service mode 
to reset the counter:
 COPIER > COUNTER > DRBL-1 > 
M-SP-PD
Each life count is kept in memory on the DC 
controller PCB. If you have to replace the DC controller PCB, be sure to enter 
the count that has been read of the previous PCB.
The table below lists parts that require periodic replacement, 
cleaning, or inspection by a service engineer.
If these parts come near to the ends of their 
lives, replace, clean, or inspect them.  
| 
Item | 
Parts | 
Action | 
Timing | 
Remarks | 
| 
Periodic replacement parts | 
- | 
- | 
- | 
No periodic replacement parts in the fusing 
system | 
| 
Durable parts | 
Pick-up roller | 
Replace | 
Every 120,000 sheets |  | 
| 
Feed/separation roller  | 
Replace | 
Every 120,000 sheets |  | |
| 
Manual feed pick-up roller | 
Replace | 
Every 240,000 sheets |  | |
| 
Manual feed separation pad  | 
Replace | 
Every 240,000 sheets |  | |
| 
Periodic services | 
Transfer/Feed guide | 
Clean | 
Every 120,000 sheets | 
Dry wipe with lint-free paper. | 
■Horizontal resist position error on the second side of a duplex 
print
This machine does not have a function to detect and correct a resist 
error on the first and second sides. If there is a horizontal resist position 
(image write position) error on the second side of a duplex print, correct the 
error in service mode. Since large paper becomes askew more easily during 
transport, this machine allows the adjustment value to be varied between small 
paper and large paper.
1) Horizontal resist adjustment for the 
second size of a small duplex print  
  ∙ 
COPIER > ADJUST > FEED-ADJ > ADJ-FREE  
2) Horizontal resist adjustment for the 
second size of a large duplex print  
  ∙ 
COPIER > ADJUST > FEED-ADJ > ADJ-L
Small paper:  Shorter than the 
letter size in the transport direction (e.g. A4, B5)
Large paper:  
Longer than the letter size in the transport direction (e.g. A3, 
A4R)  
In service mode, the side of a duplex print indicates the second one 
in imaging order. Therefore, the second side of a duplex print corresponds to 
the first side of a document.
■Skew feed or paper wrinkle on the second side of a duplex 
print
Since the transport path to the resist roller differs between the 
first side and second side of a duplex print in this machine, the resist loop on 
the second side must be adjusted. If skew feed or paper wrinkle occurs only on 
the second side of a duplex print, the resist loop on the second side may be 
abnormal. Adjust the resist loop in service mode.
  ∙ COPIER > ADJUST > FEED-ADJ > LOOPREFE 
■Cyclic smearing
If a paper feed or transport roller is damaged or smeared, an image 
fault appears cyclically. Therefore, the cause of cyclic fault appearance can be 
identified.
The table below gives the cycles of rollers. If an image fault 
appears cyclically, a service engineer should identify the cause quickly from 
the cycle and take corresponding action.
For the location of each transport roller, see the arrangement 
drawing:
| 
Parts | 
Occurrence | 
Cycle | 
Action | |
| 
Simplex print  | 
Duplex print  | |||
| 
Transport roller | 
Face | 
Back  | 
About 76 mm | 
Clean or replace the transport roller. | 
| 
Separation roller | 
Back | 
Face  | 
About 76 mm | 
Clean or replace the separation roller. | 
| 
Manual paper feed roller | 
Back | 
Face  | 
About 104 mm | 
Clean or replace the manual paper feed 
roller. | 
| 
Vertical path roller 1, 2 | 
Face | 
Back  | 
About 51 mm | 
Clean or replace the vertical path roller (1 or 
2). | 
| 
Vertical path idler roller 1, 2 | 
Back | 
Face  | 
About 51 mm | 
Clean or replace the vertical path idle roller (1 or 
2). | 
| 
Resist roller (Internal) | 
Face | 
Face/Back  | 
About 41 mm | 
Clean or replace the internal resist roller 
(hard). | 
| 
Resist roller (External) | 
Back | 
Face/Back  | 
About 51 mm | 
Clean or replace the internal resist roller 
(soft). | 
| 
Fused paper ejection roller | 
Back | 
Face/Back  | 
About 42 mm | 
Clean or replace the fused paper ejection 
roller. | 
| 
Fused paper ejection rod | 
Face  | 
Face/Back  | 
About 51 mm | 
Clean or replace the fused paper ejection 
rod. | 
| 
Paper ejection roller | 
Back | 
Face/Back  | 
About 46 mm | 
Clean or replace the paper ejection 
roller. | 
| 
Paper ejection rod | 
Face | 
Face/Back  | 
About 26 mm | 
Clean or replace the paper ejection rod. | 
| 
Duplex transport roller 1, 2 | 
- | 
Face  | 
About 44 mm | 
Clean or replace the duplex transport roller (1 or 
2). | 
| 
Duplex transport rod 1, 2 | 
- | 
Back  | 
Diameter 57mm | 
Clean or replace the duplex transport rod (1 or 2). | 
Since duplex printing starts on the second side of a print, the image 
fault side differs between simplex printing and duplex 
printing.
■Option 
tray
If you have attached the option tray, you 
will have to make settings on the service mode.  Make the following selections in service mode.
∙ Inner -Way Tray-D1
  COPIER > OPTION > ACC > IN-TRAY
∙ Copy Tray-J1
  COPIER > OPTION > ACC > OUT-TRAY
 


 
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