Service Mode To learn how to make settings of the service mode items and adjustment items of the product.

Outline of Service Mode

　

○Purpose:To learn an overview what are feasible with service mode.

　

　

1.Overview

Service mode is a mode specific to service persons, and contains necessary items for them to maintain the product such as confirmation/change of settings and operation confirmation/adjustment of the product.

The product quality can be maintained a required level by making an effective use of service mode.

Service mode has 2 levels as follows:

∙Level 1: For regular maintenance

∙Level 2: For trouble handling

The touch panel in the control panel unit is used to make service mode settings.

The screen consists of the 3 layers (initial screen, Category 1/2 screen, and Category 3 screen), and you will go to other layer with a press of any menu item on the screen.

The user mode key and numeric keys are used to switch between Level 1 and Level 2.

Details of the layers and how to move to other layer are shown in the figures below.

　　

○Diagram of Service Mode

Control Panel Unit

1] Reset Key [2] Numeric Keys [3] User Mode Key [4] Touch Panel Service mode has the following 7 types. Select an appropriate menu as usage.

Details of Service Mode

　

○Purpose : To learn details (meaning of items and adjustment values) of service mode

　

　

1.Overview

Service mode items newly adopted from the product are described herein. For other items, see the Service Manual

　

　

2.DISPLAY

a.COPIER

●VERSION(COPIER > DISPLAY > VERSION)

Category 3 Detail Level OCR-CN Chinese (simplified) OCR version 1 OCR-JP Japanese OCR version 1 OCR-KR Korean OCR version 1 OCR-TW Chinese (traditional) OCR version 1 BOOTROM BOOT ROM version of the main controller PCB Format: xx.yy_z z is a type of BOOT ROM 1

　

　

3.I/O

There is no new item.

　

4.ADJUST

a.COPIER

●HV-TR(COPIER > ADJUST > HV-TR)

Category 3 Detail Level TR-TP-TM To adjust application time of transfer paper leading edge low bias 1 Range: -128 to 127   Default 0 (unit: 2msec) Enter a value of the service label after RAM of the DC controller PCB is cleared or the DC controller board is replaced. TR-TP-LV To adjust level of transfer paper leading edge low bias 1 　 Range: -50 to 50 Default 0 (unit: %) Enter a value of the service label after RAM of the DC controller PCB is cleared or the DC controller board is replaced.

　

●FEED-ADJ(COPIER > ADJUST > FEED-ADJ)

Category 3 Detail Level TR-TP-TM To adjust ON timing of the registration roller clutch 1 Range: -128 to 127   Default: 0 ∙Image is moved to the paper leading edge direction by 0.1mm when a setting value is increased. ∙Enter a value of the service label after RAM of the DC controller PCB is cleared or the DC controller board is replaced. LOOP-THK To adjust the amount of registration loop for heavy paper pickup 2 Range: -128 to 127   Default: 0 LOOP-SP To adjust the amount of registration loop for special paper pickup 2 Range: -128 to 127   Default: 0 LOOP-ENV To adjust the amount of registration loop for pickup from the envelope cassette 2 Range: -128 to 127 Default

　

　

5.FUNCTION

a.COPIER

●INSTALL(COPIER > FUNCTION > INSTALL)

Category 3 Detail Level E-RDS To set the use of E-RDS 1 Range: 0:Not use (Default) 1:Use RDS (All counter information is transmitted) RGW-PORT To specify the support number of a Sales Company’s server used for embedded-RDS 1 Range: 1 to 65535   Default: 433 COM-TEST To confirm connection to a Sales Company’s server used for E-RDS 1 Procedure 1)Select the item to highlight, and press OK. 2)The result of connection status is displayed. OK: Enabled to connect  NG: Disabled to connect COM-LOG To display a detailed result of communication test with a Sales Company’s server used for E-RDS 1 Procedure 1)Select the item to highlight, and press the information display area. Number of logs (max.): 30 Display: Date, Time, Error code, Detailed error information (Max. 128 letters) RGW-ADR To specify URL of a Sales Company’s server used for E-RDS 1 Procedure 1)Select the item to highlight, and press the information display area. 2)The URL entry screen is displayed. Enter URL, and press OK. Default:https://a01.ugwdevice.net/ugw/agentif010

　

●CLEAR(COPIER > FUNCTION > CLEAR)

Category 3 Detail Level CA-KEY To clear CA certificate and Key&Certificate CA certificate and Key&Certificate are cleared after the main power is turned OFF and back ON 2 Procedure 1)Select the item, and press OK. 2)Turn the main power OFF and back ON.

　

●SYSTEM(COPIER > FUNCTION > SYSTEM)

Category 3 Detail Level CHK-TYPE To specify the partition number to execute HD-CHECK 1 Procedure 1)Select the item. 2)Select a partition number with the numeric keys. 0:Whole HDD 1:Image storage area 2:General-purpose file (user settings data/various logs data/PDL spool data/Image data management information) storage area 3:PDL-related files storage area 4:Firmware/Address book/Filter storage area 5:MEAP area 6:Address book area Remarks: HD-CLEAR is disabled in 4 and 6.

　

　

6.OPTION

a.COPIER

●BODY(COPIER > OPTION > BODY)

Category 3 Detail Level BASE-SW To switch from MEAP-Full model to Base model 1 Range: 0:OFF (Base model) 1:ON (Full model) FIX-LOW To improve fixing ability under low temperature environment Remarks: iR3570/3570F/4570/4570F only 1 Range: 0:OFF (Default) 1:ON (Improve fixing ability under low temperature) SC-L-CNT To switch a threshold of paper size (Large/Small) for the scan counter 1 Procedure 0:B4 is counted as small size (Default) 1:B4 is counted as large size DA-PORT To change ON/OFF of the T.O.T asynchronous status communication port 2 Range: 0:CLOSE (Default) 1:OPEN (When the DA is attached) DA-CNCT To set connection of the DA 2 Range: 0:OFF (Default) 1:ON CHNG-STS T.O.T command connection port number 2 Range: 1 to 65535 (Default: 20010) CHNG-CMD To set the T.O.T command connection port number 2 Range: 1 to 65535 (Default: 20000) MEAP-DSP To shift from MEAP to Native screen 2 Range: 0:OFF (The screen is shifted to the Native screen) (Default) 1:ON (The screen is not shifted to the Native screen) ANIM-SW To be OFF of error/jam display while a MEAP application is in operation 2 Range: 0:OFF (The warning screen is displayed) (Default) 1:ON (The warning screen is not displayed.) MEAP-SSL To set the HTTPS port of MEAP 2 Range: 0 to 65535 (Same as settings of other Network ports) (Default: 8443) CCD-TYPE To set a type of the CCD unit 2 Range: 0:Initial CCD unit (Default) 1:Modified CCD unit

　

●USER(COPIER > OPTION > USER)

Category 3 Detail Level AFN-PSWD To restrict an access to user mode 2 Range: 0:OFF (The screen is shifted to user mode without request for password) (Default) 1:ON (The screen is shifted to user mode after matching of password) PTJAM-RC PDL jam recovery switch 2 Range: 0:OFF (Not recovered) 1:ON: (Recovered) SLP-SLCT Switch used for Network-ready application supporting for BW2 (CL1) 2 Range: 0:Not used (1w(2w) Sleep enabled) (Default) 1:Used (1w(2w) Sleep disabled) PS-MODE To set PS compatible mode 2 Range: 0 to 65535 0:Incompatibility (Default) 1:PS Type 3 Halftone command conventional compatibility (Dithering in reverse order) 2 to 65535: Reserve

　

●ACC(COPIER > OPTION > ACC)

Category 3 Detail Level OUT-TRAY Presence/Absence of the paper delivery tray 3 (Especially when the 2/3 paper delivery unit is attached.) 1 Range: 0:Absence (Default 1:Presence IN-TRAY Presence/Absence of the inner paper delivery tray 1 Range: 0:Absence (Default) 1:Presence

　

●COMBO(COPIER > OPTION > COMBO)

Category 3 Detail Level ENV-SLCT Setting switch for transfer paper leading edge low bias (environmental selection) 1 Range 1 to 5 (Default: 3) TR-SW1/2/3/4/5 Setting switch 1/2/3/4/5 for transfer paper leading edge low bias 1 Range: 0:OFF (Default) 1:ON

　

●LCNS-TR(COPIER > OPTION > LCNS-TR)

Category 3 Detail Level ST-SEND To display installation status of the SEND function while transfer is disabled/To disable transfer 2 TR-SEND To display the transfer license key of the SEND function while transfer is disabled 2 ST-ENPDF To display installation status of the SEND encryption PDF transmission function while transfer is disabled/To disable transfer 2 TR-ENPDF To display the transfer license key of the SEND encryption PDF transmission function while transfer is disabled 2 ST-SPDF To display installation status of the SEND searchable PDF transmission function while transfer is disabled/To disable transfer 2 TR-SPDF To display the transfer license key of the SEND searchable PDF transmission function while transfer is disabled. 2 ST-EXPDF To display installation status of the PDF expansion kit (composite function of encryption PDF + searchable PDF) while transfer is disabled/To disable transfer 2 TR-EXPDF To display the transfer license key of the PDF expansion kit (composite function of encryption PDF + searchable PDF) while transfer is disabled 2 ST-LIPS To display installation status of LIPS while transfer is disabled/To disable transfer 2 TR-LIPS To display the transfer license key of LIPS while transfer is disabled 2 ST-PDFDR To display installation status of PDF direct while transfer is disabled/To disable transfer 2 TR-PDFDR To display the transfer license key of POD direct while transfer is disabled 2 ST-SCR To display installation status of encryption secure print while transfer is disabled/To disable transfer 2 TR-SCR To display the transfer license key of encryption secure print while transfer is disabled 2 ST-HDCLR To display installation status of HDD encryption/complete deletion while transfer is disabled/To disable transfer 2 TR-HDCLR To display the transfer license key of HDD encryption/complete deletion while transfer is disabled 2 ST-BRDIM To display installation status of BarDIMM while transfer is disabled/To disable transfer 2 TR-EXPDF To display the transfer license key of BarDIMM while transfer is disabled 2

　

　

7.TEST

There is no item newly added.

　

　

8.COUNTER

a.COPIER

●FEEDER(COPIER > COUNTER > FEEDER)

Category 3 Detail Level FDOP-CNT Counter for opening the ADF hinge To display how many times the ADF hinge is opened. The counter goes back to 00000000 after 99999999 1

　

●MISC(COPIER > COUNTER > MISC)

Category 3 Detail Level LSR-MTR Scanner motor counter To count the number of motor actuations. However, the counter does not go up if the time until motor rotation is stabilized is shorter than average. Average iR2270/2870: Approx. 1.3 sec., iR3570/4570: Approx. 3.3 sec. 1

　

●DRBL-1(COPIER > COUNTER > DRBL-1)

Category 3 Detail Level FL-WD Counter specific to a size of paper passed through the fixing unit (wide paper) 1 count is up when a sheet that a main scan width is 279.4mm or more is passed. 1 FL-NRW Counter specific to a size of paper passed through the fixing unit (narrow paper) 1 count is up when a sheet that a main scan width is less than 279.4mm is passed. 1

　

　　　　　

　

Service Tasks

　

○Purpose:　Here, you will learn about points to keep in mind when servicing the machine using service mode.

　

　

1.When Replacing the Reader Controller PCB/DC Controller PCB or Initializing the RAM

All machines are adjusted at the factory before shipment.

If you have replaced the reader controller/DC controller PCB, or initialized the RAM, all such adjustment values as ADJUST and OPTION are reset to default values.

If you have replaced the reader controller PCB/DC controller PCB or initialized the RAM, be sure to perform the following:

a. type in the P-PRINT values

b. type in the values indicated on the service label

　

a.Typing In the P-PRINT Values

P-PRINT is a collection of values that may be changed in service mode.

A printout of P-PRINT is made at time of machine installation by the service person, and is stored in the service book case attached to the bottom of the machine. (For details, see the descriptions given for the installation of the machine.)

If you have replaced the reader controller/DC controller PCB or initialized the RAM, be sure to print out P-PRINT once again, and compare the values indicated on it against those of the previous printout.

As necessary, be sure to type in the values indicated on the previous P-PRINT printout using service mode.

∙ to obtain a P-PRINT printout, make the following selections : COPIER>FUNCTION>MISC-P>P-PRINT

　

　

b.Typing In the Service Label Values

At time of shipment, each machine is adjusted and its adjustment values are recorded on the service label.

If you have replaced the reader controller/DC controller PCB or initialized the RAM, be sure always to type in the values indicated on the service label using service mode. The service label is found at the following locations:

Name Location When to use Service label (for printer) behind the reader cover (left) when replacing the reader controller PCB Service label (for reader unit) behind the front cove unit when replacing the main controller PCB or the DC controller PCB

 

2.Backing Up the Service Mode Settings

If you nee to make adjustments or change service mode settings in the field, you must make a backup of the current adjustment values before starting the work; otherwise, you will not be able to type in the correct values after replacing the reader controller/DC controller PCB or initializing the RAM.

When making adjustments in the field or changing service mode settings, be sure to perform the following:

a.printing out the P-PINT values

b.recording the values on the service label

a.Printing out the P-PRINT Values

P-PRINT is a collection of values that may be changed in service mode.

If you have made adjustments in the field or changed service mode settings, be sure to generate a P-PRINT printout using service mode, and replace the previously generated printout (found in the service book case of the machine) with the latest printout.

∙ to generate a P-PRINT printout, make the following selections : COPIER>FUNCTION>MISC-P>P-PRINT

　

b.Recording the Values on the Service Label

If you have made adjustments in the field or changed service mode settings, be sure to record the changes on the service label.

If an item is missing in the service label, use its blank space.